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Reporting Bugs and Issues

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Summer

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Staff member
SummerGump
SummerGump
#1
When reporting a bug it’s incredibly important that you do the following!

  1. Double check there is actually an issue. A lot of times what players think are bugs/issues are actually just issues with their internet connection or the version of Minecraft they are in.
  2. Check that the bug/issue hasn’t already been reported. If it has been posted, comment on the existing post with any extra proof/info you have.
  3. Be descriptive in your titles! Don’t just put “HELP” or “BUG”. Instead, put a couple words describing the bug so staff can easily see what the reports about.
  4. Be VERY detailed about what the bug is, how it happened, where and when it happened, etc. Screenshots and video proof help tremendously! The more details, the faster we can squash those bugs!
 
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